In my opinion they really should stop selling TGF totally. If a company doesn't offer support for an old product anymore, then they should stop selling it.
Pete Nattress Cheesy Bits img src/uploads/sccheesegif
Registered 23/09/2002
Points 4811
14th April, 2004 at 12:54:55 -
CT's customer support is good. i get responses within a day or even less whenever i need something, and, furthermore, they actively participate on their own message boards, which is something few companies do.
Chamzel, as far as I'm concerned, It's the same principal as buying a used car. If they are still selling the goddamned software and advertising it for XP, it should work!
They have my $50 dollars already, I payed for their goddamned tech support, the $50 doesnt just go nowhere, it sould go to making the patch for the damn prog.
I didn't give them $50 because I like their company, I want TGF. My money is just as good as anyone elses, I want them to fix TGF.
Steve Zissou: Anne-Marie, do all the interns get Glocks?
I dunno, when you buy a used car you don't quite know what you're getting yourself into. So you test run it, just like you do when you download a demo of a program. If you like it you buy it, just like you did with TGF rather than save up some more money for MMF or that newer car. Now, with your TGF glitch compared to a used car, you can buy that used car and drive it home and the next day have it completely break down. Guess what now? You own the car, but it's dead or otherwise completely screwed up. You're going to have to fork out even more money to fix it than it would to have bought the later/latest model.
So you're saying I should give more money to a company that already scammed me? WTF? Why do you follow Clickteam so blindly? Why do you have product loyalty to a company that doesn’t treat it's customers equally? I AM A CUSTOMER, I DON'T JUST GIVE OUT MY HARD EARNED CASH FOR NO REASON.
The reason the warranty analogy doesn't work here is because TGF is a new car. I bought it direct from the website.
Stop being such a stuck up MMF user. I didn't ask for shit, I asked if anyone could help with the problem.
Steve Zissou: Anne-Marie, do all the interns get Glocks?
>>Why do you follow Clickteam so blindly? Why do you have product loyalty to a company that doesn’t treat it's customers equally?
I must smile and become a smart ass at this comment and say...
Because they've never treated me that way, and most likely never will because I'm very confident in my abilities in creating things as well as solving, fixing, and working around problems. I've talked with Clickteam a lot in message boards, emails, chat rooms, and private messages and they're not grumpy mean old men. TGF is not a new car, it is an old car with a shiney wax job and fresh car smell. If it was really a new car you would not be faced with such old tech problems. Let's face it, JP. This is a fight you're not going to win. In fact, if you discussed the problem with people on the Clickteam boards and other Click sites you may find a work around your problem that will give you the same effect. Now let's not get too roudy about things. I'm not going to go up to Jasc and complain that my Paint Shop Pro program is buggy either when I'm about 3-4 versions behind.
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