I tried tgf 1.06 non pro and some animation sliders didnt work as well as others
i tried tgf pro 1.06 pro and then the sliders did work.
(windows xp, tested on 5 different pc's, my imagination must be great )
Pete Nattress Cheesy Bits img src/uploads/sccheesegif
Registered 23/09/2002
Points 4811
15th April, 2004 at 17:30:53 -
how is their customer support terrible? they clearly say on their website they no longer provide help for TGF. JP was lucky enough to get a response to his initial email, for christ's sake, they were not under any obligation to send him one.
one of the reasons they dont support it is because they made alot better vrsion of it (MMF), i mean why fix the problem in the old(TGF) if the new(MMF) already has it fixed?
That's not terrible customer support. If you don't read the disclaimers they show you before you buy the product, it's your own fault for being lazy. They state clearly that they don't support the product. How exactly can you complain about it?
Anyways, you'd be hard pressed to find another company where the members are as active in the community as Clickteam is.
If people put in a 'no refunds' label in tiny words over some program which had great support and ratings, and then the program doesn't work, I'd call it a scam. I see how JP has every right to be pissed off.
Disclaimer: Any sarcasm in my posts will not be mentioned as that would ruin the purpose. It is assumed that the reader is intelligent enough to tell the difference between what is sarcasm and what is not.
Right, but I'd be whining too if my brand new car had a hole in its dashboard and the car salesman told me to get a new one.
Disclaimer: Any sarcasm in my posts will not be mentioned as that would ruin the purpose. It is assumed that the reader is intelligent enough to tell the difference between what is sarcasm and what is not.
If the customer support people take the time to reply to someone about the product, they could at least be helpful. I have emailed clickteam about mmf before too and have never got help. They just act like the question you asked is stupid and to explain it better, and when you do you dont hear from them again. That is how it has been for me every time. Most customer support services are the same, I have gone through the same thing sending support questions to ebay and dell as well. Some people just dont care.
The reason why they do all this has been explained again and again in this thread.
1. TGF is old. They do not support technical program bug reports for it. Only in MMF.
2. People still want TGF because there are some people who cannot (for some reason) figure out how to use MMF's interface (Read: They don't want to spend the time to study it and get used to it). Why stop selling a product that people still want to buy, even though you've moved on? It's profit. It's the customer's fault for buying it, and especially more so the customer's fault for buying it if their reason to buy it is "Well I can't stand MMF's interface..." or the like.
3. TGF IS OLD! TGF is not a new car. It is a used car (or old car model) with bugs, kinks, and safety issues that new car models do not have!
4. TGF IS OLD TECHNOLOGY! IT IS AN OLD PROGRAM! IT IS NOT SOMETHING BRAND NEW!
5. OLD PROGRAM! OLD BUGS! NEW PROGRAM! NEW FIXES TO OLD BUGS! MMF >>> TGF!
7. Through buying even shoes I have come to learn... A $20 pair of shoes doesn't last as long nor feels as good at the ones I bought later for $80. Not to mention the $20 pair of shoes I bought for work only lasted a couple months, where as the $80 pair of shoes have lasted me almost a full year now so far. Understand that? Pay more, expect more. Pay less, expect less.
Advertisement
)
Edited by the Author.
